Dispute Resolution
Quick help for workplace disputes
When conflict arises at work, you need straightforward guidance and fast, fair outcomes. The Workers Union offers dispute solving support that prioritises UK workers, using proven methods to resolve issues efficiently. Whether you want to understand dispute resolution law or need immediate, legal dispute resolution support, we’re here to help you make confident decisions.
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What is dispute resolution
Dispute resolution is the set of processes used to handle workplace conflicts without unnecessary delay or cost. It ranges from informal conversations to formal, legal dispute resolution pathways. Effective dispute solving focuses on facts, fairness, and outcomes that protect your rights while keeping stress to a minimum.

Define Dispute Resolution
To define dispute resolution, think of it as a structured approach to settling disagreements between employees and employers. It can involve negotiation, alternative conflict resolution (often called ADR), and where required, formal legal steps. Our role is to help you choose the right route for your situation and guide you at every step.
Alternative conflict resolution: conciliation, mediation, arbitration
- Conciliation: A conciliator helps both sides explore options and move towards agreement.
- Mediation: A neutral mediator supports constructive dialogue so you can reach your own resolution.
- Arbitration: An independent arbitrator considers evidence and makes a binding decision.
These approaches can be faster and less stressful than formal action, while still grounded in dispute law and workplace best practice.
Legal dispute resolution and dispute resolution law
Some disputes need a more formal route. Our guidance aims to keep matters proportionate while ensuring your position is protected under dispute resolution law. We explain your options, help you prepare evidence, and signpost you to suitable legal support when necessary. If your case moves beyond ADR, we’ll make sure you understand timelines, documents, and potential outcomes in plain English.
How The Workers Union supports you
- Triage and strategy: We assess your situation and outline practical next steps.
- Document help: We assist with letters, timelines, and evidence organisation.
- ADR preparation: We prepare you for conciliation, mediation, and arbitration so your case is clearly presented.
- Escalation guidance: If needed, we explain formal routes under dispute law and connect you to appropriate legal pathways.
- Wellbeing and clarity: We keep communication clear and timely, so you always know where you stand.
FAQs
It’s a structured set of processes that helps resolve workplace disagreements efficiently, from informal negotiation to formal legal routes. We guide you to the most effective option for your case.
Start with early resolution where possible. Conciliation and mediation work well when both sides can talk. Arbitration suits cases needing a firm, binding decision from an independent third party.
If informal steps stall or the issues are complex or high-risk, you may need a more formal route grounded in dispute resolution law. We’ll explain options, evidence needs, and likely timelines.
Often yes. Alternative conflict resolution can be quicker and less stressful, while still ensuring fair outcomes aligned with dispute law.
Use our immediate dashboard get help pathway to outline your situation. We’ll triage your case, propose next steps, and prepare you for ADR or legal pathways as needed. You can join, register, sign up, or get support directly from this page.