The Best Union for Call Centre Workers

At The Workers Union, we believe in inclusivity and support for every worker, from various sectors and walks of life. It’s our mission to provide a unique platform that caters to the needs of call centre workers, ensuring their voices are heard and their rights are protected. The Workers Union is the union for call centre workers. Call centre workers can join a union to get support and advice for better working conditions, fair treatment and workplace protection for call centre workers across the UK.

A Spotlight on Call Centre Workers

We are proud to say that many regard us as the best union for call centre workers. Our approach is tailored, our support is unwavering, and our resources are comprehensive. We provide assistance that considers the unique circumstances of call centre environments.

Inclusivity for All

Our doors are open to everyone in the call centre industry. Whether you’re a seasoned professional or new to the field, whether you work in a large call centre or a smaller setup, we are here for you. Our union in call centres is a place of unity, support, and empowerment.

Join Us Today

Embark on a journey towards a more secure and supportive work environment. Join The Workers Union today and become part of a community that values and fights for the rights of all call centre workers.

“Every call centre worker deserves a platform where their concerns are addressed, and their rights are safeguarded. We are that platform. Join us, and let’s make the working world a better place together.”

Call Centre Workers in UK

Are You a Call Centre Worker Seeking Support?

If you’re a call centre worker, you know the unique challenges of your profession. From managing long hours, dealing with complex customer interactions, to striving for targets, you deserve a supportive environment where your rights are upheld and your well-being is a priority.

Why Join a Union in Call Centres?

Joining a union in call centres can offer numerous benefits. It’s about having a voice, accessing professional advice on employment matters, and enjoying the peace of mind that comes with knowing someone has your back. Our union is dedicated to you for better working conditions, fair policies, and respect for workers in a call centre environment.

Frequently Asked Questions

How many calls do call centre workers take a day?

Call centre workers may handle between 30 and 100+ calls per shift. The number varies by industry, call type and customer demand.

What are call centre workers called?

Call centre workers are often called customer service advisors or contact agents. Their work supports enquiries, complaints and general service operations.

How much do call centre workers earn?

Pay depends on sector and experience, usually aligned with entry-level salary bands. Performance bonuses may apply in some workplaces.

Are call centre workers essential?

Call centre staff may be essential depending on the services they support. They keep vital communication channels operating for UK customers.

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Call Centre Jobs

Call Centre Operator

Employer: Stellantis &You Location: M320ZD Contract: Permanent Posted: 03/09/2026
Call Centre Operator based in our Parts North West dealership: Unit B Hibernia Way, Trafford Park, Stretford, Manchester M32 0ZD Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral divi…

Call Centre Operator

Employer: Stellantis &You Location: BS118AZ Contract: Permanent Posted: 04/09/2026
Call Centre Operator based in our Parts South West dealership: Unit 18 St Modwen Park, Avonmouth, Bristol BS11 8AZ Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division of Stella…

Call Handler

Employer: Sopra Steria Location: Newport Salary: £26,298 – £27,088 per annum Contract: Permanent Posted: 14/08/2026
Do you enjoy helping people and want to build your confidence in a fast-paced, supportive environment? If you’re looking for a role where you can develop your customer service skills and be part of a collaborative team,…

Call Center Operator

Employer: Stellantis &You Location: DE217HZ Contract: Permanent Posted: 22/07/2026
Call Centre Operator based in our Parts East Midlands dealership: Commercial Park, Raynesway, Derby DE21 7HZ, United Kingdom Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division…

Data Centre Engineer

Employer: Sopra Steria Location: Salisbury Salary: £40,000 – £50,000 per annum Contract: Permanent Posted: 14/08/2026
Ready to get hands-on at the heart of a mission-critical infrastructure environment? We're looking for a proactive and enthusiastic Data Centre IMAC Engineer to join our team near Salisbury. This is a fantastic opportuni…

Community Centre Manager

Employer: South Oxford Community Centre Location: Oxford Salary: £30,940 per annum Contract: Permanent Posted: 05/08/2026
South Oxford Community Centre has been at the heart of our community for over 100 years. As a registered charity, we provide a welcoming, inclusive space where people of all ages and backgrounds can meet, learn, create a…

Contact Centre Adviser

Employer: Mortgage Advice Bureau (MAB) Location: Derby Contract: Permanent Posted: 11/09/2026
Contact Centre Adviser Permanent, Full-time Monday - Thursday 9.30am-6.00pm and Friday 9.00am – 4.00pm Friday  Hybrid working, 3 days in our Derby office and 2 days working from home Up to 32,000 plus benefits Every…

Call Centre Manager

Employer: NMS Recruit Limited Location: CH624SQ Salary: £32,097 per annum Contract: Permanent Posted: 13/08/2026
Call Centre Manager - Wirral We are looking for an experienced Call Centre Manager to lead a busy customer-focused team, ensuring the highest levels of service, performance and operational delivery. You will have respons…

Call Centre Handler

Employer: MPJ Recruitment Ltd Location: Bradford Salary: £26,000 – £30,000 per annum Contract: Permanent Posted: 20/08/2026
Call Centre Agent Location: Bradford Salary: Up to 30k (DOE) Job Type: Full Time Are you passionate about providing exceptional customer service? We're looking for a Call Centre Agent to join a busy and supportive Custom…

Call Centre Manager

Employer: CCA Recruitment Group Location: M206WF Salary: £65,000 – £77,000 per annum Contract: Permanent Posted: 12/08/2026
Call Centre Manager Location: South Manchester Salary: 65000 - 77000 per annum + Bonus Job Type: Full-Time, Permanent About the Role We are seeking an experienced and driven Call Centre Manager to lead our customer opera…
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