The Best Union for Call Centre Workers

At The Workers Union, we believe in inclusivity and support for every worker, from various sectors and walks of life. It’s our mission to provide a unique platform that caters to the needs of call centre workers, ensuring their voices are heard and their rights are protected. The Workers Union is the union for call centre workers. Call centre workers can join a union to get support and advice for better working conditions, fair treatment and workplace protection for call centre workers across the UK.

A Spotlight on Call Centre Workers

We are proud to say that many regard us as the best union for call centre workers. Our approach is tailored, our support is unwavering, and our resources are comprehensive. We provide assistance that considers the unique circumstances of call centre environments.

Inclusivity for All

Our doors are open to everyone in the call centre industry. Whether you’re a seasoned professional or new to the field, whether you work in a large call centre or a smaller setup, we are here for you. Our union in call centres is a place of unity, support, and empowerment.

Join Us Today

Embark on a journey towards a more secure and supportive work environment. Join The Workers Union today and become part of a community that values and fights for the rights of all call centre workers.

“Every call centre worker deserves a platform where their concerns are addressed, and their rights are safeguarded. We are that platform. Join us, and let’s make the working world a better place together.”

Call Centre Workers in UK

Are You a Call Centre Worker Seeking Support?

If you’re a call centre worker, you know the unique challenges of your profession. From managing long hours, dealing with complex customer interactions, to striving for targets, you deserve a supportive environment where your rights are upheld and your well-being is a priority.

Why Join a Union in Call Centres?

Joining a union in call centres can offer numerous benefits. It’s about having a voice, accessing professional advice on employment matters, and enjoying the peace of mind that comes with knowing someone has your back. Our union is dedicated to you for better working conditions, fair policies, and respect for workers in a call centre environment.

Frequently Asked Questions

How many calls do call centre workers take a day?

Call centre workers may handle between 30 and 100+ calls per shift. The number varies by industry, call type and customer demand.

What are call centre workers called?

Call centre workers are often called customer service advisors or contact agents. Their work supports enquiries, complaints and general service operations.

How much do call centre workers earn?

Pay depends on sector and experience, usually aligned with entry-level salary bands. Performance bonuses may apply in some workplaces.

Are call centre workers essential?

Call centre staff may be essential depending on the services they support. They keep vital communication channels operating for UK customers.

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Call Centre Jobs

Call Center Operator

Employer: Stellantis &You Location: DE217HZ Contract: Permanent Posted: 22/07/2026
Call Centre Operator based in our Parts East Midlands dealership: Commercial Park, Raynesway, Derby DE21 7HZ, United Kingdom Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division…

Call Center Operator

Employer: Stellantis &You Location: DE217HZ Contract: Permanent Posted: 29/06/2026
Call Centre Operator based in our Parts East Midlands dealership: Commercial Park, Raynesway, Derby DE21 7HZ, United Kingdom Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division…

Data Centre Engineer

Employer: Claranet Limited Location: London Contract: Permanent Posted: 29/07/2026
Role Our Data Centre Engineers are responsible for the lifecycle of all managed hardware hosted within Claranet UK Data Centres, remote assistance for colocation customers and supporting facility operations to ensure max…

Call Centre Trainer

Employer: Candidate Source Ltd Location: PE12EU Salary: £350 per day Contract: Contract Posted: 27/07/2026
Every conversation has the power to build trust or lose it. As a Call Centre Trainer , you'll be on the contact centre floor, helping advisors deliver outstanding customer experiences by providing real time coaching, gui…

Call Centre Agent

Employer: R3vamp Limited Location: Swindon Salary: £13 – £14 per hour Contract: Temporary Posted: 30/07/2026
Call Centre Agent 13.45 per Hour Swindon Initial 3 Months with View to Extend Your New Role As a Call Centre Agent, you'll be the first point of contact for customers, delivering a professional and friendly service acros…

Call Centre Trainer

Employer: Sanderson Location: Peterborough Salary: £350 – £450 per day Contract: Permanent Posted: 23/07/2026
Call Centre Trainer Location: Peterborough or Basingstoke - Full time onsite Duration: 6 month initial contract Rate: 350- 450 per day (inside IR35/via umbrella) We are seeking an experienced Call Centre Trainer to suppo…

Call centre operator

Employer: Essential Employment Location: EX141EJ Salary: £14 per hour Contract: Temporary Posted: 29/07/2026
This role is based in the office based in Honiton, the client cannot offer Hybrid or Remote Working Long Term Role 6 Months - 22.5 hours per week to work over 3 days can be discussed with client. 14.17.PAYE This is a Par…

Call Centre Advisor

Employer: Reed Location: DL36EH Contract: Temporary Posted: 17/07/2026
Job Title:  Customer Service Advisor Contract Type:  7 months Contract About the Role We’re working with a well-established financial services organisation based in Darlington to recruit a  Customer Servic…

Call Centre Advisor

Employer: Reed Location: DL36EH Contract: Temporary Posted: 17/07/2026
Job Title:  Customer Service Advisor Contract Type:  7 months Contract About the Role We’re working with a well-established financial services organisation based in Darlington to recruit a  Customer Servic…

Sales Team Manager - Contact Centre

Employer: Riviera Travel Location: DE141SP Salary: £40,000 per annum Contract: Permanent Posted: 07/07/2026
Sales Team Manager - Contact Centre Riviera Travel is a leader in creating exceptional travel experiences, known for its high-quality escorted tours, river cruises, and solo holidays. With a strong heritage and a passion…
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