The Best Union for Call Centre Workers

At The Workers Union, we believe in inclusivity and support for every worker, from various sectors and walks of life. It’s our mission to provide a unique platform that caters to the needs of call centre workers, ensuring their voices are heard and their rights are protected. The Workers Union is the union for call centre workers. Call centre workers can join a union to get support and advice for better working conditions, fair treatment and workplace protection for call centre workers across the UK.

A Spotlight on Call Centre Workers

We are proud to say that many regard us as the best union for call centre workers. Our approach is tailored, our support is unwavering, and our resources are comprehensive. We provide assistance that considers the unique circumstances of call centre environments.

Inclusivity for All

Our doors are open to everyone in the call centre industry. Whether you’re a seasoned professional or new to the field, whether you work in a large call centre or a smaller setup, we are here for you. Our union in call centres is a place of unity, support, and empowerment.

Join Us Today

Embark on a journey towards a more secure and supportive work environment. Join The Workers Union today and become part of a community that values and fights for the rights of all call centre workers.

“Every call centre worker deserves a platform where their concerns are addressed, and their rights are safeguarded. We are that platform. Join us, and let’s make the working world a better place together.”

Call Centre Workers in UK

Are You a Call Centre Worker Seeking Support?

If you’re a call centre worker, you know the unique challenges of your profession. From managing long hours, dealing with complex customer interactions, to striving for targets, you deserve a supportive environment where your rights are upheld and your well-being is a priority.

Why Join a Union in Call Centres?

Joining a union in call centres can offer numerous benefits. It’s about having a voice, accessing professional advice on employment matters, and enjoying the peace of mind that comes with knowing someone has your back. Our union is dedicated to you for better working conditions, fair policies, and respect for workers in a call centre environment.

Frequently Asked Questions

How many calls do call centre workers take a day?

Call centre workers may handle between 30 and 100+ calls per shift. The number varies by industry, call type and customer demand.

What are call centre workers called?

Call centre workers are often called customer service advisors or contact agents. Their work supports enquiries, complaints and general service operations.

How much do call centre workers earn?

Pay depends on sector and experience, usually aligned with entry-level salary bands. Performance bonuses may apply in some workplaces.

Are call centre workers essential?

Call centre staff may be essential depending on the services they support. They keep vital communication channels operating for UK customers.

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Call Centre Jobs

Call Centre Operator

Employer: Stellantis &You Location: M320ZD Contract: Permanent Posted: 03/09/2026
Call Centre Operator based in our Parts North West dealership: Unit B Hibernia Way, Trafford Park, Stretford, Manchester M32 0ZD Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral divi…

Call Centre Assistant

Employer: Specsavers Location: Stockport Salary: £12 per hour Contract: Permanent Posted: 07/10/2026
So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Call Centre Assistant role c…

Call Centre Assistant

Employer: Specsavers Location: Maldon Salary: £12 per hour Contract: Contract Posted: 22/10/2026
Call Centre Assistant Specsavers. A household name and a Highstreet staple. And you could be part of the team.  As a Call Centre Assistant at Specsavers, you'll be organised and equipped to tackle a variety of tasks…

Call Centre Operator

Employer: Stellantis &You Location: BS118AZ Contract: Permanent Posted: 04/09/2026
Call Centre Operator based in our Parts South West dealership: Unit 18 St Modwen Park, Avonmouth, Bristol BS11 8AZ Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division of Stella…

Admin/Call Centre Assistant

Employer: Specsavers Location: Edinburgh Salary: £30,000 per annum Contract: Permanent Posted: 16/10/2026
So, what does it take to be a successful Admin/Call Centre Assistant? You'll be organised and equipped to tackle a variety of tasks, including answering calls, updating & filing records, processing invoices and sendi…

Call Centre Agent - Inbound

Employer: Optical Express Location: Glasgow Salary: £27,040 – £27,560 per annum Contract: Permanent Posted: 21/10/2026
Title: Customer Care Advisor – Inbound  Hours: 40 hours per week, Full Time  Location: Glasgow City Centre – Office based Salary: 27,040 – 27,560 plus bonus Optical Express is focused on delivering exceptional…

Call Centre/Admin Assistant

Employer: Specsavers Location: Crawley Salary: £12 per hour Contract: Permanent Posted: 23/10/2026
Specsavers. A household name and a High Street staple and you could be part of the team.  As a Call Centre/Admin Assistant at Specsavers, you'll be organised and equipped to tackle a variety of tasks, including all…

Call Centre Agent - Outbound Sales

Employer: Optical Express Location: Glasgow Salary: £27,040 – £28,080 per annum Contract: Permanent Posted: 12/10/2026
Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time  Location: Glasgow City Centre – Office based Salary: 27,040 – 28,080 plus bonus   Optical Express is focused on delivering exceptional…

Call Center Operator

Employer: Stellantis &You Location: DE217HZ Contract: Permanent Posted: 22/07/2026
Call Centre Operator based in our Parts East Midlands dealership: Commercial Park, Raynesway, Derby DE21 7HZ, United Kingdom Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division…

Call Centre and Admin Assistant Supervisor Stratford, London/

Employer: Specsavers Location: Stratford-upon-Avon Salary: £12 per hour Contract: Permanent Posted: 27/10/2026
Stratford, Specsavers .  Specsavers. A household name and a Highstreet staple. And you could be part of the team.  As a Call Centre and Admin Assistant at Specsavers, you'll be organised and equipped to tackle…
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